About Our Practice
These are exciting times in cosmetic surgery, with new techniques, devices and products becoming available faster than ever. The changing landscape makes it even more important to find a knowledgeable, experienced plastic surgeon to guide your care and treatment. At Copeland Cosmetic Surgery, we have a team of medical professionals who are committed to providing the highest quality, personalized care and the exceptional results that go along with that devotion.
If you are looking for aesthetic surgical care to rejuvenate or improve your appearance, with procedures such as facelift, eyelid surgery (blepharoplasty), nose surgery (rhinoplasty), breast augmentation or lift, or body contouring such as abdominoplasty (tummy tuck) or liposuction, we encourage and invite you to schedule a consultation with plastic surgeon Jeffrey Copeland, MD, FACS at his office.
Meet Our Staff
Vicki Duepner, Patient Care Coordinator & Office Manager
Vicki has more than 19 years of medical office experience, and 5 of those years have been here at Copeland Cosmetic Surgery. As our Patient Care Coordinator, Vicki meets with each patient after their consultation with Dr. Copeland to discuss the surgery scheduling process and answer all financial questions. Her naturally calm demeanor is reassuring to patients. She takes the time to build genuine rapport and takes great pride in ensuring that each patient has an outstanding experience. Vicki also manages the day-to-day operation of Dr. Copeland’s practice. When she’s not working, Vicki is spending time with her four athletic kids. She is an avid marathon runner who enjoys a good cup of coffee and traveling.
Jenna Wright, Medical Assistant
Jenna has eight years of experience in the medical field, and has spent a little more than three of those years working in plastic surgery. Six years ago, Jenna was a receptionist at Copeland Cosmetic Surgery—she then went away for school and returned to our practice in August 2017 to become Dr. Copeland’s medical assistant. She loves working in the plastic surgery field and with the amazing people that surround her. Dr. Copeland gives her the opportunity to learn something new everyday, which she finds both enriching and rewarding. She believes that patients enjoy coming to Copeland Cosmetic Surgery because they know that they will receive quality care and get the best results possible in a comfortable and safe environment. Jenna points out that at our practice patients are never pressured into any procedure and are encouraged to take their time and ask questions in order to make the best decision for themselves.
Gayle Clark, Medical Office Assistant – Front Desk
Gayle has 20 years of experience as an LPN in the hospital setting for 20 years! In 1998 decided to retire from nursing to focus on raising her children. She returned to work and has now been in an office setting for more than six years. Gayle sincerely enjoys her job and considers her co-workers to be friends. She finds Dr. Copeland to be a compassionate, honest doctor and loves the fact that patients are always happy to come to our office. Gayle’s main tasks at Copeland Cosmetic Surgery include checking in patients, answering the phone, and taking care of the medical records. She encourages anyone who has considered visiting a plastic surgeon to give our office a call. Gayle looks forward to helping with any concerns you may have and making your experience awesome!
Dawn Floyd, Registered Nurse
Dawn has extensive experience as a nurse injector. She initially obtained her cosmetic training through The National Laser Institute, for which she received continuing medical education credits. Her training included injectables in the Allergan® family such as BOTOX® Cosmetic, JUVÉDERM®, KYBELLA®, JUVÉDERM® VOLUMA, as well as various Galderma® products. Her laser training includes IPL (intense pulsed light) skin rejuvenation, tattoo removal, and laser hair removal. Additionally, she is certified to perform Secret™ RF MicroNeedling and CoolSculpting®. For non-surgical facial rejuvenation, she is trained in the application of NovaThread® PDO sutures. Dawn demonstrates an unwavering dedication to her patients and looks forward to taking excellent care of you!
Cindy Whitt, Insurance Coordinator
While Cindy our insurance coordinator is the newest member of Dr. Copeland’s team, she brings with her more than 20 years of experience working in medical office settings. She is honored to know that she has joined a great team that demonstrates true compassion and care for patients. She looks forward to helping you throughout your surgical process!
Dr. Copeland wants every patient to feel confident in their appearance, and he takes pride in helping them achieve their aesthetic body goals. When it comes time to pay for your treatment, we accept a wide range of payment options, allowing you to cover the cost of your treatment in the way that is most convenient for you. In addition to accepting cash or check, we also accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
Copeland Cosmetic Surgery also partners with CareCredit®, a third party lending company, for patients who could benefit from further financial assistance. Our patients often use CareCredit® for nonsurgical treatments, such as BOTOX® Cosmetic, or more extensive procedures such as a Mommy Makeover. The application for CareCredit® is quick, easy, and can be completed online. Once your application is approved, you can begin using the benefits of the program immediately. A member of our staff would be happy to answer any questions you might have about CareCredit® or help you complete the application.
We like to periodically treat our patients, new and established, to offers for our services at reduced cost to make them even more affordable. These specials are sometimes timed with seasons where the procedure is more desirable, such as springtime for body contouring procedures or fall for procedures which are better done when the patient can wear more concealing clothing. Our specials change over time, so be sure to check back in for our latest offers.
As part of our ongoing efforts to provide the best possible care, we know that educated patients have the best experience and results. One of the ways to provide that information is with our blog. Dr. Copeland may use the blog to acquaint you with new procedures or new services that we have started to offer, such as new fillers, skin care products or recently adopted techniques.
Read our blog.
Schedule a Consultation with a Skilled Plastic Surgeon
To learn more about how you can enhance your appearance or to speak with a skilled plastic surgeon, contact Copeland Cosmetic Surgery. Dr. Copeland and his staff look forward to meeting with you.